Will AI replace call center jobs in banking and Insurance?
Anais Brossard, Product Marketing Specialist Have you recently tried to contact your bank or insurance company or ask your bank about specific insurance packages they have included in your account, only to find that your conversation started with a pre-recorded assistant that doesn’t respond directly …
![[Report] The ROI of AI in the banking and insurance sectors in Europe](https://www.zelros.com/wp-content/uploads/2025/02/Forum-Gen-AI-Report-EN-1-770x578.webp)
[Report] The ROI of AI in the banking and insurance sectors in Europe
The economic potential of generative AI is massive. According to Goldman Sachs, it could boost annual productivity by 1.5%, generating an additional $7 trillion in economic value over the next decade. McKinsey goes even further, estimating that GenAI could add up to $7.9 trillion per …
Agentic AI for Insurance Agents & Bank Advisors – The complete guide
Domitille Dien, Head of Product Marketing What is Agentic AI? Agentic AI refers to artificial intelligence systems that demonstrate autonomous decision-making and action capabilities. These AI systems are designed to perform tasks, solve problems, or make decisions without constant human intervention. They act as “agents,” …
The Importance of UX in Integrated Tech for Agents and Advisors in Financial Services
Johana Moreno, Product Lead Esther Legrand, Product Designer AI is transforming the work of client-facing teams in financial services! With intense competition and high churn rates, the effectiveness of agents and advisors increasingly depends on the tools at their disposal. After years of product research, …
Discover “The Magic Recommendations” – A feature of Zelros Copilot, powered by LLM for better personalization in financial services.
In the most recent webinar, we showcased two concrete use cases of LLMs in insurance in response to the rapidly evolving insurance landscape, where climate risks, inflation, and changing regulations present constant challenges. Agility and cost efficiency have become increasingly essential for insurers to gain …
Generative AI and LLMs in Insurance: Common Risks and Proven Mitigation Tactics
by: Le Nguyen, Digital Marketing Manager at Zelros Artificial Intelligence (AI) has taken center stage as a driving force behind innovation. One particular branch of AI that has garnered significant attention is Generative AI, a technology capable of generating highly realistic and complex content, such …
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