Why We Chose to Join Earnix and What Comes Next ?
We are thrilled to announce that we are now part of Earnix, the leading dynamic AI platform for banks and insurers. This marks a major milestone for financial services institutions seeking to use predictive, generative, and agentic AI to improve create hyper-personalized, data-driven customer journeys. …
Will AI replace call center jobs in banking and Insurance?
Anais Brossard, Product Marketing Specialist Have you recently tried to contact your bank or insurance company or ask your bank about specific insurance packages they have included in your account, only to find that your conversation started with a pre-recorded assistant that doesn’t respond directly …
Responsible AI: A key challenge for Banking and Insurance
Anaïs Brossard, Product Marketing Specialist. Artificial Intelligence is transforming the banking and insurance sectors, creating opportunities for automation, personalization, and operational efficiency. A recent McKinsey study suggests generative AI could contribute $2.6 trillion to $4.4 trillion annually to the global economy. However, its rapid implementation …
The Importance of UX in Integrated Tech for Agents and Advisors in Financial Services
Johana Moreno, Product Lead Esther Legrand, Product Designer AI is transforming the work of client-facing teams in financial services! With intense competition and high churn rates, the effectiveness of agents and advisors increasingly depends on the tools at their disposal. After years of product research, …
The Impact of AI on Jobs: An Asset or a Threat to Human Resources?
Anaïs Brossard, Marketing Product Specialist. Artificial intelligence has significantly transformed talent and skill management within companies while reinventing sectors such as insurance and banking. According to a recent McKinsey study (2024), over 72% of companies report that they have already been using AI solutions. By …
Zelros 2024 : l’intelligence artificielle au service de l’assurance, et bientôt également de la banque
Damien Philippon, fondateur et CEO de Zelros, présente à FinMag sa start-up innovante fondée en 2016, qui développe des solutions d’intelligence artificielle pour les secteurs de la banque et de l’assurance. Grâce à ses technologies avancées et sa plateforme dédiée, l’entreprise accompagne ses clients dans l’amélioration de leur relation …
Discover “The Magic Recommendations” – A feature of Zelros Copilot, powered by LLM for better personalization in financial services.
In the most recent webinar, we showcased two concrete use cases of LLMs in insurance in response to the rapidly evolving insurance landscape, where climate risks, inflation, and changing regulations present constant challenges. Agility and cost efficiency have become increasingly essential for insurers to gain …
