Careers at Zelros

Zelros is looking for new talents who want to develop their skills in an innovative environment, where taking initiatives is highly appreciated. We are convinced that success is the result of a collective effort and that diversity is essential for the team’s performance. That’s why we encourage candidates of all nationalities, backgrounds, ages, genders to submit their applications.

If you want to join a fast-paced high energy global startup, and make a meaningful difference for our business and the insurance industry, this is the place for you.

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At Zelros, you’ll be a member of Customer Success team, that holds 4 key missions:

  • Solution delivery: from framing the use case to the configuration of the solution for each of Zelros customers
  • Solution Adoption: Guide the users’ community at our clients to maximize business impact and drive adoption
  • Growth and Retention: Strategically securing client retention and proactively identifying upselling opportunities to foster sustainable business growth.
  • Partnership relationship: make sure that Zelros partners have all they need in order to make the most of our solutions for their clients

With us, you’ll learn:

  • to master and configure the Zelros Platform
  • to frame and steer the deployment of our platform (6 to 12 weeks initiative)
  • to guide our customers in their AI journey
  • to manage successful and long term relationships with our customers and partners to become their trusted advisor

At Zelros, you will

  • collect and frame clients’ needs
  • guide and train the clients into the deployment of our platform
  • act as a project manager on our different projects
  • identify new sales opportunities
  • coordinate internally with the marketing, sales & pre sales, product and engineering teams

This job is for you if :

  • you have a first experience in a IT consulting firm or in a customer success corporate position
  • you have a strong IT background
  • you want to develop strong customer relationships skills
  • you enjoy technical tasks as well as business analysis
  • you speak fluent english and french and have strong communication capabilities in those two languages
  • you want to grow in project management

It’s even better if:

  • you have experience in the insurance or in the financial services industry
  • you enjoy data management activities and want to go deep in the machine learning domain
  • you worked in the software industry

LOCATION & MOBILITY

  • The role is based in Paris (France).
  • We operate under a flexible work framework (home or office), with no min / max days of required presence on site. 

PROCESS:

  • Meeting with the Head of Customer Success, Charlène Berthier
  • Meeting with the VP Sales and Partners EMEA, Nicolas Rabot
  • Meeting with one of the founders

BENEFITS

  • A strong corporate culture with Ambition, Trust & Humility as core values. 
  • Trust & Achievement environment where diversity and feedback are driving forces. 
  • Perks with food vouchers
  • Trainings
  • Events (Monthly get-together, Karaoke nights, Sports events, …) and annual offsite (Biarritz & Marseille were the latest ones)
  • Flexible work framework with funded material to have the perfect place to work from home

At Zelros, you will automate and operate the deployment of our Saas platform. More precisely, you will : 

  • Build and operate multi regions infrastructure of our SaaS products.
  • Design and implement the best AI monitoring and supervision tools
  • Support developers and analysts in developing new infrastructure
  • Ensure scalability and high availability of our infrastructure
  • Implement technical best practices to encourage innovation within your team.
  • Contribute to improve the global security of our solutions

Our technical stack is:

  • Azure cloud, Linux Vm, Kubernetes, Containerd
  • Terraform, Ansible, Helm, Kustomize
  • ArgoCD / Event, Pulumi 
  • Prometheus, Loki, Thanos
  • PostgreSQL, Mongodb, RabbitMQ, ElasticSearch
  • Laptop MacOs, Slack, GitHub, Notion

Security and privacy is a priority – we are ISO 27001 certified. 

PROFILE

This job is for you if :

  • You already had an exposure to dev ops, whether it is a professional experience, or a university project
  • You are passionate about DevOps / GitOps
  • You already worked with Kubernetes
  • You want be part in the building of an ambitious product
  • You are curious, creative and like to share
  • You speak English fluently

It’s even better if :

  • You have an experience with LLM and cloud cognitive services
  • You know Pulumi/Terraform, Argo CI/CD, Argo Event
  • You master Azure Cloud,
  • You master an automated deployment platform (like Jenkins / azure Devops)

LOCATION & MOBILITY

The role is based in Paris (France).

We operate under a flexible work framework (home or office), with no min / max days of required presence on site. Full remote is also possible. 

RECRUITMENT PROCESS

  • 1 culture fit interview
  • 1 technical interview 
  • 1 technical project 
  • 1 interview with the CPTO

BENEFITS

  • A strong corporate culture with Ambition, Trust & Humbleness as core values. 
  • Trust & Achievement environment where diversity and feedback are driving forces. 
  • Perks with food vouchers
  • Trainings
  • Events (Monthly get-together, Karaoke nights, Sports events, …) and annual offsite (Naples & Fontainebleau were the latest ones)
  • Flexible work framework with funded material to have the perfect place to work at home

Functionally, our clients use our platform to strengthen their sales management.

Technically, our platform is based on dockerized microservices, with:

  • Nest.js (Node/Typescript) for the backend
  • Angular for frontend
  • Azure/Kubernetes/ArgoCD for infrastructure

Methodologically, we use an adaptation of Kanban with 3 product releases per year. Team members are organized in small squads dedicated to specific product evolutions. Daily meetings serve as synchronization within a squad. The full tech team syncs at least once a week to share progress, obstacles, news, etc. Each developer gets the opportunity to demo the new evolutions to the Product team on Fridays. Features are delivered in real time on test environments, and we deploy in PROD thrice a year.

At Zelros, we place great importance on creating a product that suits our customers while minimizing technical debt. This goes through :

  • technical discussions,
  • code reviews for each feature and peer programming,
  • workshops and hands-on on all subjects,
  • emphasis on performances, clean code and test coverage

You’ll be a member of the Engineering team, who interacts with Product Owners, Datascientists and Architects.

Your main mission is to conceive technical solutions for our product front-end.

As a Software Engineer, you will:

  • design, develop, deliver and document secure and stable technical part for Zelros’ front-end features, with the team
  • assure consistency between all features (in term of code, architecture and deployment)

At Zelros, you will learn how to

  • master advanced Angular techniques,
  • leverage API-first design,
  • increase your development best practices (TDD, coding rules, retrospectives, features team work)
  • conceive modular and scalable software architectures

PROFILE

This job is for you if :

  • you have a first experience as a front-end software engineer, preferably in a SaaS software company
  • you love great UX and slick user interfaces
  • you are fluent in English, Node/Typescript/Javascript and Angular
  • you have excellent communication skills, ability to interact effectively with multidisciplinary team

It’s even better if :

  • you have a start up experience
  • you have a star-studded Github
  • you are excellent in multitasking

LOCATION & MOBILITY

This position can be full remote from anywhere in France, provided that you can come to Paris approximately once a month, when required. 

We operate under a flexible work framework (home or office), with no min / max days of required presence on site. 

RECRUITMENT PROCESS

  • 1 culture fit interview
  • a project to prepare + 1 technical interview  with the Head of Engineering to present it
  • an interview with the CPTO

BENEFITS

  • A strong corporate culture with Ambition, Trust & Humility as core values. 
  • Trust & Achievement environment where diversity and feedback are driving forces. 
  • Perks with food vouchers
  • Trainings
  • Events (Monthly get-together, Karaoke nights, Sports events, …) and annual offsite (Naples & Fontainebleau were the latest ones)
  • Flexible work framework with funded material to have the perfect place to work from home

At Zelros, you will be part of the Customer Success team, in charge of accompanying our clients and partners in the deployment, configuration, and adoption of our platform within the framework of an adoption plan to maximize the engagement of end users.

Accompanied by a senior Solution Engineer, you will learn to: 

  • Master and configure the Zelros platform, Frame and pilot deployment projects of our platform (6 to 10 weeks), 
  • Bring our clients into the era of Artificial Intelligence (and Generative AI) by responding to their business issues thanks to the capabilities offered by our platform, 
  • Increase your insurance knowledge
  • Manage client and partner relationships.

End of studies internship – 6 months.

 

Profile

You fit the profile if you: 

    • Are a final year student in engineering school with a specialization in computer science
    • Combine both a technical background and a functional approach
    • Want to develop strong customer relationships skills
    • Want to progress in project management and want to learn to manage a client relationship
    • Speak fluent English and French and have strong communication capabilities in those two languages

It’s a plus if you: 

  • Have a keen sense of service and excellent client relations
  • Like to manipulate data and wish to discover the world of machine learning,

Convinced that the diversity of its teams is the strength of Zelros we are committed and value differences. We therefore invite candidates of all origins, backgrounds, ages, gender… to apply!

LOCATION & MOBILITY

  • The role is based in Paris (France).
  • We operate under a flexible work framework (home or office), with no min / max days of required presence on site. 

RECRUITMENT PROCESS

  • Meeting with Sisota Norn, Officer Manager, for a cultural fit interview
  • Meeting with the Head of Customer Success, Charlène Berthier
  • Meeting with one of the founders

BENEFITS

  • A strong corporate culture with Ambition, Trust & Humility as core values. 
  • Trust & Achievement environment where diversity and feedback are driving forces. 
  • Perks with food vouchers
  • Events (Monthly get-together, Karaoke nights, Sports events, …)
  • Flexible work framework with funded material to have the perfect place to work from home

JOB DESCRIPTION

Our Devops environment consists of:

  • Microsoft Azure cloud, with OpenAI and open weighted LLMs
  • Azure cloud, Linux Vm, Kubernetes, Containerd
  • GitOps with ArgoCD for the continuous deployment,
  • Terraform / Pulumi for infrastructure management,
  • Prometheus / Grafana / Loki / PagerDuty for monitoring and alerts

Security and privacy is a priority – we are ISO 27001 certified. 

Technically, our platform is based on dockerized microservices, with:

  • Python / ScikitLearn for machine learning,
  • Node.js for the backend,
  • Angular for the frontend,
  • PostgreSQL for the database,
  • RabbitMQ for the bus,

Methodologically, we use an adaptation of kanban with 3 product releases per year. Team members are organized in small squads dedicated to specific product evolutions. Daily meetings serve as synchronization within a squad. The full tech team syncs at least once a week to share progresses, obstacles, news, etc. And each developer gets the opportunity to demo the new evolutions to the Product team on Fridays. Features are delivered in realtime on test environments and we deploy in PROD thrice a year.

At Zelros, we place great importance on creating a product that suits our customers while minimizing technical debt. This goes through :

  • technical discussions,
  • code-reviews for each feature and peer-programming,
  • workshops and hands-on on all subjects,
  • emphasis on performances, clean code and test coverage

You’ll be a member of the Engineering team, who interacts with Product Owners, Software engineers and Architects.

At Zelros you will learn :

  • to use LLM and modern cognitive services to process complex data (images, voice, documents, …)
  • to automate the design and update of our architecture  
  • to use Infrastructure as a code tools
  • to maximize our Kubernetes clusters’ operation
  • to assess inter services authentification use
  • to work on the deployment of new cluster in multi regions (US / Canada, Europe)  
  • to evaluate distributed tracing services

PROFILE

You match with the profile if:

  • You are in 2nd or 3rd year of engineering school with a Software Engineering specialization. 
  • You have good programming skills
  • You speak English fluently
  • You are curious, a source of ideas and enjoy investigating

It is a good point also if:

  • You already have a DevOps experience

LOCATION & MOBILITY

The role is based in Paris (France), with flexibility of homeworking.

RECRUITMENT PROCESS

  • 1 cultural fit interview
  • A project to prepare and present to a team member
  • An interview with the CPTO

Zelros est toujours à la recherche de personnes talentueuses, n’hésitez pas à postuler !

Zelros recherche des collaborateurs qui souhaitent s’épanouir dans un environnement innovant, où tout est à inventer, et où la prise d’initiative est récompensée.

Convaincus que la diversité de leurs équipes font leur force, ils s’engagent et valorisent les différences. Ils incitent donc tous les candidats de toutes origines, parcours, âges, genre… à postuler.

Our Culture and Perks

  • A strong identity, built on three core values: Ambition, Humility, Trust
  • A work environment that values diversity and where feedback is key
  • Flexible work organization with a package that allows you to equip your personal workspace
  • Restaurant vouchers
  • Training opportunities
  • 1 paid day off to volunteer for an organization of your choice
  • The company savings plan (PEE)
  • Organization of events (Monthly evening gatherings, karaoke nights, sports events…) and annual seminar (Biarritz and Marseille were the last two)
  • Based in France, Canada, and the United States
  • Participation in technical conferences (Devoxx, PyData, AI Paris, …).

CEO & co-founder

Damien, our CEO and co-founder, shared Zelros' mission and vision. He envisions the Insurance Copilot as an AI platform that empowers insurance providers to deliver a seamless and personalized customer experience. This spans the entire customer journey, from the sale of products and services to customer support.

Head of Customer Success

Charlène started her career at Zelros as a solution engineer. Now, she is leading an A-team of solutions. In addition, as AI Experts, our solutions engineers are committed to overseeing every step of the process, providing our clients with peace of mind throughout their AI and Digital transformation journey!

MLops Engineer

As an MLops Engineer, Salma proudly shared her experience and contribution to GenAI projects between Zelros and our clients. She joined Zelros as an intern in the data science team and now has officially become a full-time staff member.

Product Marketing Manager

Domitille joined Zelros as a VIE in the marketing team and is now a full-time product marketing manager based in Montreal, Canada. She is eager to share her journey and inspire others, especially those interested in the VIE programs, to join the Zelros team!