Careers at Zelros

At Zelros, you’ll be a member of the Customer Success team, which holds 4 key missions:

• Solution Delivery: Frame the use case, configure and set up the solution for each of Zelros’ customer
• Solution Adoption: Guide the users’ community to maximize business impact and drive adoption
• Growth and Retention: Strategically secure client loyalty and proactively identify upselling opportunities to foster sustainable business growth.

Partners relationship: Make sure that Zelros partners have all they need to make the most of our platform for their own clients

With us, you’ll learn:

• to master and configure the Zelros Platform
• to frame and steer the deployment of our platform (6 to 8 weeks initiative)
• to guide our customers in their AI journey
• to build and manage successful and long-term relationships with our customers and partners and to become their trusted advisor

At Zelros, you will

• collect and frame clients’ needs
• guide and train the clients in the deployment of our platform
• act as a project manager on our different projects
• identify new sales opportunities
• coordinate internally with the marketing, sales & pre sales, product and engineering teams

PROFILE

This job is for you if :

• you have a first experience at a consulting firm or a customer
• you have a solid IT background
• you want to develop strong customer relationship skills
• you enjoy technical tasks as well as business analysis
• you speak fluent English and French and have strong communication capabilities in those two languages
• you want to grow in project management

It’s even better if:

• you have experience in the financial services industry
• you enjoy data management activities and want to go deep into the AI world
• you worked in the software industry

LOCATION & MOBILITY

The role is based in Paris (France). 

We operate under a flexible work framework (home or office), with 2 min days of required on-site presence.

RECRUITMENT PROCESS

• Meeting with the HR Manager (culture fit)
• Meeting with the Head of Customer Success, Charlène Berthier
• Meeting with the VP Sales and Partners EMEA, Nicolas Rabot
• Meeting with the CEO, Damien Philippon

BENEFITS

• A strong corporate culture with Ambition, Humility & Trust as core values. 
• Trust & Achievement environment where diversity and feedback are driving forces. 
• Company Savings Plan
• Perks with food vouchers
• Trainings
• Events (Monthly get-together, Karaoke nights, Sports events, …) and annual offsite (Naples, Fontainebleau, Normandy were the latest ones)
• Flexible work framework with funded material to have the perfect place to work from home

Functionally, our clients use our platform to improve their efficiency whether it is for their distribution, customer service or operations processes.

Technically, our platform runs on any cloud (Microsoft Azure, AWS, …) and is based on dockerized microservices with:

• Nest.js (Node/Typescript) for the backend
• Angular for frontend
• Azure/Kubernetes/ArgoCD for infrastructure

As foundational models, we leverage Microsoft Azure OpenAI, AWS Anthropic, as well as open source LLMs like Llama, Mistral, or IBM Granite. 

In terms of methodology, we use an adaptation of Kanban with 3 product releases per year. Daily meetings serve as synchronization. The full tech team syncs at least once a week to share progress, obstacles, news, etc. Each developer gets the opportunity to demo the new evolutions to the Zelros team each Friday. Features are delivered in real-time on test environments and then deployed in clients’ production environments about thrice a year.

At Zelros, creating a product that suits our customers is of utmost importance while minimizing technical debt. This goes through :

• technical discussions,
• code reviews for each feature and peer programming,
• workshops and hands-on on all subjects,
• emphasis on performance, clean code, test coverage and security (we are ISO 27001 certified)
• an awesome CI

You’ll be a member of the Engineering team, reporting to the Head of Software Engineering. You will interact with AI Product Owners, Architects, and LLMOps.

Your main mission is to conceive technical solutions for our product, particularly by leveraging LLM capabilities.

As an AI Software Engineer, you will:

• Design, develop, deliver, and document secure and stable technical components for all Zelros features in collaboration with the team. Most functionalities will involve the use of LLMs.
• ensure consistency between all features (in terms of code, architecture, and deployment)
• ensure quality assurance through business and statistical testing

At Zelros, you will learn how to

• integrate LLMs into product features
• master large and complex Node.js applications,
• master advanced Angular and SolidJS techniques,
• increase your development best practices (TDD, coding rules, retrospectives, features teamwork)
• conceive modular and scalable software architectures using a microservices-based approach

PROFILE

This job is for you if :

• • You have 2 to 6 years of experience
  • you have a first experience as a software engineer, preferably in a SaaS software company
  • you are fluent in English, Node/Typescript/Javascript and Angular
  • you have excellent communication skills, ability to interact effectively with multidisciplinary team

It’s even better if :

• you have an experience with LLMs
• you have a start up experience
• you have a Github with stars
• you love great UX

LOCATION & MOBILITY

The role is based in Paris (France).
We operate under a flexible work framework (home and office).

RECRUITMENT PROCESS

• 1 HR call
• 1 technical test
• an interview with the CPTO

BENEFITS

• A strong corporate culture with Ambition, Trust & Humility as core values. 
• Trust & Achievement environment where diversity and feedback are driving forces. 
• Perks with food vouchers
• Trainings
• Events (Monthly get-together, Karaoke nights, Sports events, …) 
• Flexible work framework with funded material to have the perfect place to work from home

Zelros est toujours à la recherche de personnes talentueuses, n’hésitez pas à postuler !

Zelros recherche des collaborateurs qui souhaitent s’épanouir dans un environnement innovant, où tout est à inventer, et où la prise d’initiative est récompensée.

Convaincus que la diversité de leurs équipes font leur force, ils s’engagent et valorisent les différences. Ils incitent donc tous les candidats de toutes origines, parcours, âges, genre… à postuler.